We are using an online help desk service. So you can always contact our team here at this website. The online support system ensures that all messages are promptly received.
And it allows our users to monitor the status of their tickets.
Submit a new ticket or use the number of a previously opened ticket to check its status.
Each ticket submitted to the Help Desk Service is assigned a unique reference number and each message from either your or our side is duplicated in the
form of a letter sent to the email address specified by you.
* Help Desk response time depends on the current workload, complexity of the issue and the local time. Normally our support team respond within 24 hours from
Monday to Friday, excluding weekends and holidays.
Extra information about Passcovery products
Knowledge Base
Before contacting our team please try to search the FAQs in our Knowledge Base, read the articles on Passcovery
products and application instructions.
Video Tutorial
Watch our highly informative and illustrative videos on how to use Passcovery software tools and their features on
our YouTube channel.
User Manuals
The official user manuals contain a full description, technical details, and user instructions.
Should you have any questions about Passcovery products, please contact our Help Desk. We are always ready to help you.
Customer Feedback
“Does what it says on the tin.”
Mark Morris (Aardvark Forensics Ltd), United Kingdom – about Accent OFFICE Password Recovery
“Absolutely the best of the best software. Compared to other ones, this one is a lot faster. To recover 5 chars took me 11 minutes on Dual-GPU + Xeon X5 series box. Loved it, keep up good work!”
an Anonymous Customer, Norway – about Accent RAR Password Recovery
“Great to have helpful and responsive support. I kept getting "incorrect password" for my iTunes backup. So I used the online form to contact support team. They responded swiftly and turned out really HELPFUL. Passcovery team are always ready to help WHERE EVER YOU ARE.”