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Passcovery Support

We are using an online help desk service. So you can always contact our team here at this website. The online support system ensures that all messages are promptly received. And it allows our users to monitor the status of their tickets.

Submit a new ticket or use the number of a previously opened ticket to check its status.

Each ticket submitted to the Help Desk Service is assigned a unique reference number and each message from either your or our side is duplicated in the form of a letter sent to the email address specified by you.

* Help Desk response time depends on the current workload, complexity of the issue and the local time. Normally our support team respond within 24 hours from Monday to Friday, excluding weekends and holidays.

Passcovery Product Support

Extra information about Passcovery products

Answers in Passcovery Knowledge Base

Knowledge Base

Before contacting our team please try to search the FAQs in our Knowledge Base, read the articles on Passcovery products and application instructions.

Video Tutorial

Watch our highly informative and illustrative videos on how to use Passcovery software tools and their features on our YouTube channel.

Passcovery YouTube channel
Passcovery User Manuals

User Manuals

The official user manuals contain a full description, technical details, and user instructions.

Go to User Manuals

Should you have any questions about Passcovery products, please contact our Help Desk. We are always ready to help you.


Customer Feedback

Thank you, I would recommend this software for anyone that needs a file password recovered.

– about Passcovery Suite

The new version of AccentEPR ran just fine on Windows 7. It was a long process, but it did recover the password that was set to open the file. I would recommend this software for anyone that needs an excel file password recovered. But a warning of the time should be made up front.

– about Accent EXCEL Password Recovery

The software is very powerful.

– about Passcovery Suite