We offer an online support system: all communication goes through our website. This way we can be sure of receiving all messages from you, and you can monitor the status of your support request in real time. To keep informed, just open a new support request or type in the number of a previous one.

Each support request receives a unique ID number for easy monitoring. Every time that you or Passcovery sends a message, a copy is sent to the email address that you specify.

Create support ticket

View open support ticket

* The response time for technical support depends on the number of other requests, complexity of the issue, and time when the request is sent. On average, response time is 24 hours, Monday though Friday, excluding holidays and weekends.